Privacy Policy

Last updated: April 15, 2025

1. Information We Collect

We collect both personal and non-personal information from you in order to provide our notary services effectively. Personal information includes details such as your name, phone number, email address, physical address, and government-issued identification documents that you may submit to us for notarization purposes. We also collect transactional data such as the services requested, fees paid, and appointment records.

In addition to the personal data you provide, we may automatically collect technical information when you visit our website. This may include your IP address, browser type, device type, and how you navigate our site. This information is gathered using cookies or other tracking technologies and is used to improve user experience, analyze traffic patterns, and enhance the performance of our website.

2. How We Use Your Information

The information we collect is used primarily for the following purposes:

To verify your identity and process your notary requests
To schedule and manage your appointments and transactions
To respond to inquiries or provide customer support
To process payments securely and provide receipts or invoices
To fulfill legal obligations and retain records in accordance with applicable laws and regulations
To improve our website and the quality of our services based on your usage patterns
To communicate important updates regarding your requests or changes to our service offering

We only use your information for the purposes for which it was collected. We do not engage in marketing practices unless explicitly consented to by you.

3. Consent and Control Over Your Information

By using our services and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us directly. Please note that withdrawing consent may limit our ability to provide you with certain services.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may engage third-party providers to help us process transactions, deliver documents, or perform other necessary tasks to fulfill your requests. These third parties are obligated to protect your data and use it only for the purpose of assisting in the provision of services.
Legal Requirements: If required by law or government authorities, we may disclose your personal information to comply with a legal process or investigation, such as a court order, subpoena, or legal obligation.
Business Transfers: In the event of a business transaction such as a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction, provided that the receiving party agrees to adhere to the terms of this Privacy Policy.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For instance, under Canadian notarial regulations, certain documents and records must be retained for a specific period of time. Once these records are no longer needed, we securely delete or destroy your personal data.

6. Security of Your Information

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include secure servers, encryption, firewalls, and strict access controls to ensure that your information is handled safely. However, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to improve the user experience. Cookies help us understand how visitors use our website, remember your preferences, and track usage patterns to optimize our site. You can control the use of cookies through your browser settings, although disabling cookies may limit the functionality of certain parts of the website.

8. Your Rights to Access and Correct Information

Under Canadian privacy laws, you have the right to request access to the personal information we hold about you. If you find that the information we have is incorrect or outdated, you may request corrections. Additionally, you can request that we delete your personal information, subject to any legal obligations or contractual agreements that require us to retain certain data.

To exercise these rights, please contact us using the information provided at the end of this policy.

9. International Users

If you are accessing our services from outside of Canada, please be aware that your personal information will be processed in Canada, and the laws governing data privacy may differ from those in your home country. By using our services, you consent to the transfer of your data to Canada and its processing in accordance with Canadian laws.

10. Third-Party Links

Our website may contain links to external sites, such as government agencies, embassies, or other service providers. These sites have their own privacy policies, and we are not responsible for the content or privacy practices of those sites. We recommend reviewing the privacy policies of any third-party websites before providing any personal information.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take immediate steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the effective date will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

Canada Notary
Phone: (416) 840-6952
Email: notary@canadanotary.ca
Website: https://canadanotary.ca